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FAQ

Frequently Asked Questions

  • Are you a factory or a trading company?

    As a combined manufacturing and trading enterprise, we produce and export our own products directly to global clients.

  • Can customized services be provided?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.

  • What information do I need to provide to obtain an accurate quotation?

    Customized requirements, product quantity, product type.

  • How do you ensure the quality of the products?

    We will have corresponding inspections after each process. For the finished products, we will conduct comprehensive testing according to customer requirements and international standards.

  • If I don't go to your company, how can I make progress on the product?

    We can keep you informed of the progress at any time and provide videos.

  • How can I solve this problem if I haven't received the item?

    Reissue or refund.

  • How is your after-sales service?

    We provide dedicated 24/7 after-sales support to ensure all client concerns are resolved promptly.

  • Can samples be ordered?

    Yes.

  • What is the sample fee? Can it be refunded after batch production?

    It can be refunded depending on the product.

  • What is the minimum order quantity (MOQ)?

    2,000 sets.

  • What is the production time of your bulk goods?

    Seven days.

  • What is the monthly supply capacity?

    Three million sets.